ADS Industries (showcase site available at adsindustries.be) places great importance on protecting your privacy and personal data. This Privacy Policy explains which data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR). The content is written clearly and transparently to be understood by all site visitors.
Data Collection
We collect personal data when you use our contact form. These data are provided directly by you and include:
- Name and surname – to identify you and respond personally.
- Email address – to correspond with you and send a reply.
- Phone number – if you wish to be contacted by phone for faster follow-up.
- Message – the content of your inquiry or comment, freely composed by you.
No other personal data is collected directly on the site outside this contact form. In particular, we do not collect any sensitive information. By filling in and submitting the form, you do so voluntarily and consent to provide us with this information so that we can process your request.
Use of Data
The data collected via the contact form are used exclusively to respond to your requests and provide the information or assistance you ask for. Specifically, we use your contact details and message content to:
- Respond to your questions or requests by email or phone, depending on your chosen contact method.
- Ensure follow-up to confirm your satisfaction or gather your feedback on our services.
- Improve our services: the information may help us better understand your needs, fix technical bugs, or enhance the site’s functionality. In this context, ADS Industries may share certain information with Blackbee (see “Data Sharing” below), which assists us with technical maintenance and site improvement.
We will never use your personal data for purposes other than those described above without your explicit consent. In particular, we do not send unsolicited newsletters or commercial communications unless you have expressly requested them or such a feature is implemented later with separate consent.
Data Controller
The data controller for personal data collected on ADS Industries is the company Blackbee, represented by Mr Fadi Mroue, responsible for ensuring compliance with privacy laws and securing your data.
Blackbee contact details
Address: Weihoek 6B b1, 1930 Zaventem, Belgium
Blackbee defines the purposes and means of processing your personal data collected on adsindustries.be and ensures compliance with applicable data protection regulations.
Data Retention
Your personal data are retained indefinitely, as long as necessary to fulfill the purposes described in this policy. For example, we may keep communication history to better assist you with future requests or record technical improvements made based on your feedback.
While retention is indefinite, we commit not to hold your data beyond what is necessary. You may request deletion of your data at any time (see “User Rights” below), and we will erase it unless legally required to keep it longer. We also conduct periodic clean-ups to remove outdated or irrelevant information.
Data Sharing
No external third party is currently involved in processing your personal data for commercial purposes. Your data are not sold, rented, or exchanged with third parties. The information you entrust to us via ADS Industries is intended primarily for internal use.
However, to ensure the site functions properly and improve our services, some of your data may be shared with Blackbee, our technical partner and data controller:
- Blackbee’s team may access form data to fix technical bugs, analyze reported issues, or enhance site features.
- Blackbee may use this information in aggregate form to help improve our services, for example by identifying the most requested features or understanding user difficulties.
Beyond Blackbee, no other recipients have access to your personal data, except our subcontractors directly involved in running the site (e.g., the hosting provider) or, in the future, an email-sending service if we implement newsletters. Should we partner with Mailchimp or a similar service, we will update this policy and obtain your separate consent.
Your data may be disclosed if required by law (e.g., in response to a legal obligation or administrative request). Outside these cases and trusted partners, we do not share your data with any third parties.
User Rights
As a site user and data subject, you have the following rights under the GDPR:
- Right of access: request confirmation and a copy of your personal data.
- Right to rectification: correct or complete inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): request deletion of data in certain circumstances.
- Right to object: oppose processing based on legitimate interests or for direct marketing.
- Right to restrict processing: temporarily freeze data use in specific situations.
- Right to data portability: receive your data in a structured, machine-readable format or transfer it to another controller.
- Right to withdraw consent: at any time, without affecting the legality of prior processing.
To exercise any of these rights, please contact us at info@adsindustries.be. We may request proof of identity and will respond within one month, extendable by two months for complex requests.
If you believe your rights have not been respected, you may lodge a complaint with the Belgian Data Protection Authority (APD) or your national supervisory authority within the EU.
Cookies & Tracking
Our site uses only Google Analytics cookies for anonymous visitor statistics. No other tracking or advertising cookies are used. By continuing to browse, you consent to these cookies. You can disable cookies via your browser settings or the Google Analytics opt-out add-on.
Minors
The ADS Industries site is accessible to minors.
- Appropriate content: no illegal, shocking, or age-inappropriate material is presented.
- Protection of under-13s: we do not knowingly collect data from children under 13 without parental consent. If we become aware of such data, we will promptly delete it.
All privacy rules and rights apply equally to minors, exercised with the assistance of their legal representative if necessary.
Contact
For any questions regarding data protection or to exercise your rights, email us at info@adsindustries.be or write to:
Blackbee – Privacy Service
Weihoek 6B b1
1930 Zaventem
Belgium
Thank you for your trust. By visiting ADS Industries and providing your data, you agree to the practices described in this Privacy Policy. We will update it as legal or technical changes occur, publishing any major revisions on this page.